If you did not receive the Order Summary confirmation email, please check to see if your Spam or Junk e-mail filter blocks international email delivery - specifically from Canada - where our website is hosted.
For example, to check your Junk Mail settings in Microsoft Outlook:
1.) Go to your Junk Mail folder.
2.) Click on Actions on the Toolbar
3.) Unblock international countries (all, or selectively)
If you still do not receive the e-mail, please create a support ticket on this site page.
Whether or not you receive the e-mail confirmation, if the order was completed on-line, your Web-e-Book will be presented on the web-e-books.com website under "Read My Titles" and displayed within the "My Bookshelf" tab.
Simply open the drop down menu, click "read now”, log-in, and begin reading your e-book.
Order confirmations can be re-sent. Submit a ticket request here, and we'll e-mail it to you.